Privacy Policy

We value privacy and appreciate the trust placed in us by visitors to our website or users of our car rental booking services (each, a "Visitor"). This policy outlines the type of information we collect, why we collect it, and how it is processed.

1. Overview

Your use of our Services is subject to your consent with regard to these practices. If you do not agree, please refrain from using our website.

2. Data We Collect

Identity Information: Name, date of birth, phone number, email and house address.
License: License number, license issuing body and date of expiry.
Payment Details: Card details are passed on via a secured third party payment gateway.
Trip Information: Rental Date, Pick-Up and Return, Vehicle Type, Any extra Drivers.
Device Data: IP address, type of browser and cookies that are recorded during the navigation on our site.

3. Why We Collect This Data

Your information helps us to:

Confirm / manage booking.
Check identity and licensing restrictions.
Process and issue receipts for payments.
Sending updates, reminders, and customer support communications.
Identify and thwart fraudulent activity.
Satisfy legislative and regulatory requirements.
Post promotional materials in places you've agreed to receive them.

4. Sharing of Information

You can share your data with:

Payment gateways used for transactions.
Insurance partners (if applicable to your booking)
Government/regulatory bodies, as required by law.
Operating third party vendors supporting our operations (including hosting, support tools etc.) in compliance with confidentiality clauses.

We don't sell your personal information to third parties.

5. Cookies and Tracking Tools

Cookies enable us to learn how you use this site, to remember your preferences, and to optimize the use of it. The setting of cookies is possible at any time via the browser.

6. How long we keep your data

Personal data is kept for as long as necessary to serve any of the purposes outlined above, or in accordance with the law, after which it is securely deleted or anonymized.

7. Protecting Your Information

You can be assured that your data will not be lost, misused, or accessed by others without our knowledge and permission. However, online systems are not 100% secure.

8. Your Rights

Subject to the provisions of the law you are allowed to:

Ask for access to, rectification of or deletion of your data.
Object to specific types of processing.
Opt out of marketing communications anytime.
Ask for a copy of your information to be sent to you via mobile device.

If you wish to exercise these rights please contact us below.

9. Vehicle Location Tracking

Location data from rented vehicles with GPS or telematics equipment may be collected to ensure the safe use of the vehicle or for fleet monitoring or recovery purposes, and processed in accordance with this policy.

10. Policy for Minors

Our Services are for adults, 18 years of age and older. We do not knowingly collect data from minors.

11. Updates to This Policy

This policy may be amended as they see fit. Any changes will be made available here and your continued use of our Services is evidence of your consent.